88 hibajee Privacy Policy —
How We Collect, Use & Protect Your Data

1. Information We Collect

88 hibajee collects personal information from you in the following ways: directly when you register and use your account, automatically when you access our platform, and from third-party service providers (such as payment processors and identity verification partners). The categories of information we collect are set out below.

1.1 Registration and Account Information

When you create a 88 hibajee account, we collect the following information:

• Full legal name (as it appears on your Bangladesh NID or passport)
• Date of birth (to verify you are 18 years of age or older)
• Residential address in Bangladesh (city, district, postal code)
• Email address
• Mobile phone number linked to your preferred payment method (bKash, Nagad, Rocket, or Upay)
• Username and encrypted password
• Preferred language (English or Bengali)

1.2 Identity Verification (KYC) Documents

To comply with our anti-money laundering (AML) and responsible gaming obligations, we may request:

• A copy of your Bangladesh National Identity Card (NID) or valid passport
• A recent utility bill, bank statement, or mobile wallet statement as proof of address (issued within the last three months)
• A screenshot or confirmation of the bKash, Nagad, Rocket, or Upay wallet number used to make deposits
• In exceptional circumstances, a selfie photograph holding your identity document

1.3 Financial Transaction Data

When you make deposits or withdrawals, we record:

• Transaction amounts in Bangladeshi Taka (BDT)
• Payment method used (bKash, Nagad, Rocket, Upay, or bank name)
• Transaction reference numbers provided by the payment processor
• Timestamps of all financial transactions
• Running account balance history (retained for regulatory purposes)

1.4 Gameplay and Betting Activity

We automatically record all gameplay and betting activity on your account, including:

• Games played, bet amounts, win/loss outcomes, and session durations
• Sports bets placed on cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers), football, and other markets
• Bonuses activated and wagering requirement progress
• Responsible gaming tool settings (deposit limits, session time limits, self-exclusion requests)

1.5 Technical and Device Data

When you access 88 hibajee via a browser or application, we automatically collect:

2. How We Use Your Information

88 hibajee uses the personal information it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your data are:

• Account Management: Creating and maintaining your 88 hibajee player account, authenticating your identity at login, and providing you with access to all platform services.
• Age and Identity Verification: Confirming that you are at least 18 years of age and that your identity matches the information provided at registration, in compliance with our 18+ policy.
• Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.
• AML and Fraud Prevention: Monitoring account activity for indicators of money laundering, fraudulent transactions, or prohibited conduct as described in our Terms & Conditions.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling behaviour, enforcing deposit limits and self-exclusion tools, and contacting you if our systems detect indicators of gambling harm.
• Customer Support: Responding to your queries, resolving disputes, processing complaints, and communicating with you about your account.
• Platform Improvement: Analysing anonymised, aggregated usage data to improve the design, performance, and game selection of the 88 hibajee platform.
• Promotional Communications: Sending you information about bonuses, promotions, and seasonal offers (including Eid, Pohela Boishakh, and BPL season promotions) where you have opted in to receive such communications. You may opt out at any time.
• Legal and Regulatory Compliance: Retaining transaction and identity records as required by applicable law, and disclosing information to relevant authorities where legally obligated to do so.

3. Data Sharing and Disclosure

88 hibajee does not sell, rent, or trade your personal information to third parties for commercial or marketing purposes. We share your data only in the specific, limited circumstances described below.

3.1 Service Providers and Technology Partners

We work with carefully selected third-party service providers who assist us in operating the 88 hibajee platform. These partners process your data only on our behalf, under strict data processing agreements, and are not permitted to use your data for their own purposes. Current categories of service providers include:

• Payment Processors: bKash, Nagad, Rocket, Upay, and partnered Bangladeshi banks — to process deposits and withdrawals on your account.
• Identity Verification Providers: Third-party KYC services that assist in verifying the authenticity of identity documents submitted during account verification.
• Game Content Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised player session data necessary to deliver their games on our platform. These providers do not receive your name, NID number, or payment details.
• Cloud and Hosting Infrastructure: Secure data centre and cloud hosting providers that store platform data in encrypted form.
• Fraud Detection Services: Third-party fraud detection tools that analyse device fingerprints and behavioural signals to identify suspicious account activity.

3.2 Legal and Regulatory Disclosures

88 hibajee may disclose your personal information without your prior consent where required or permitted by law, including:

• In response to a valid court order, subpoena, or mandatory regulatory directive issued by a Bangladesh authority.
• To Bangladesh law enforcement agencies investigating money laundering, fraud, or other criminal activity where your account is implicated.
• To protect the legal rights, property, or safety of 88 hibajee, its players, or third parties.

3.3 Business Transfers

In the event that 88 hibajee undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will notify affected players by email prior to their data being transferred and subject to a materially different privacy policy.

4. Cookies and Tracking Technologies

The 88 hibajee website uses cookies and similar tracking technologies to make the platform function correctly, maintain your session security, and gather anonymised analytics data. This section explains what cookies we use and how you can manage them.

What Are Cookies? Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to remember your preferences and session state across page loads and visits. Cookies do not give us access to your device beyond the information they contain.

Managing Cookies: You can manage or delete cookies through your web browser settings. Please note that disabling functional or analytics cookies will not affect your ability to play games or make transactions, but may result in the platform not remembering your preferences between sessions. Instructions for managing cookies can be found in the help documentation of your browser (Chrome, Firefox, Safari, Edge, or Samsung Internet on mobile).

88 hibajee does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies that would allow external advertising networks to build a profile of your browsing behaviour across websites.

5. Data Retention

88 hibajee retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The general retention periods we apply are set out below.

• Active Account Data: Personal information associated with an active 88 hibajee account is retained for the full duration that the account remains open and for a minimum of five years following account closure, in accordance with our AML record-keeping obligations.
• Financial Transaction Records: All deposit and withdrawal records, including bKash, Nagad, Rocket, and Upay transaction references and BDT amounts, are retained for a minimum of seven years from the date of the transaction.
• KYC Documents: Identity verification documents (NID copies, passport copies, proof of address) are retained for the duration of the account and for five years after account closure. Facial verification photographs (selfies) that are no longer needed for ongoing verification are deleted within 30 days of verification completion.
• Customer Support Communications: Email and chat logs with our support team are retained for two years from the date of the last communication in a ticket thread.
• Technical and Device Logs: IP address logs and device fingerprint data used for fraud detection are retained for 90 days, after which they are permanently deleted or fully anonymised.
• Analytics Data: Anonymised, aggregated analytics data (with no personally identifiable information) may be retained indefinitely for platform improvement purposes.
• Marketing Consent Records: Records of your consent to (or opt-out from) promotional communications are retained for the duration of your account and for one year following account closure.

When data reaches the end of its retention period, 88 hibajee takes appropriate steps to securely delete or irreversibly anonymise it so that it can no longer be linked to you as an individual. Secure deletion of electronic records is performed using industry-standard data destruction methods.

6. Data Security

Protecting the security and integrity of your personal information is a core operational priority at 88 hibajee. We implement a layered set of technical and organisational security measures designed to prevent unauthorised access, accidental loss, destruction, or disclosure of your data.

Technical Security Measures:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Our SSL certificate is maintained and renewed on a rolling basis. You should always see a padlock icon and https:// in your browser address bar when using 88 hibajee.
• Encryption at Rest: Sensitive data stored in our databases — including KYC documents, payment method details, and account credentials — is encrypted at rest using AES-256 encryption.
• Password Hashing: Account passwords are never stored in plain text. We use industry-standard adaptive hashing algorithms (bcrypt) with individual salts. Even in the event of a database breach, your password cannot be recovered in its original form.
• Access Controls: Access to personal data within our operations team is restricted on a strict need-to-know basis. All staff with access to player data undergo mandatory privacy and security training.
• Intrusion Detection: Our platform is monitored 24/7 for signs of intrusion, DDoS attacks, SQL injection attempts, and other common attack vectors. Automated alerts are generated for any anomalous activity.
• Regular Security Audits: 88 hibajee undergoes periodic third-party security assessments to identify and remediate vulnerabilities in our platform and infrastructure.

Your Responsibilities:

Data security is a shared responsibility. You can help protect your 88 hibajee account by:

• Using a strong, unique password for your 88 hibajee account that is not reused on other websites.
• Never sharing your login credentials with any other person.
• Logging out of your account when using shared or public devices.
• Contacting [email protected] immediately if you suspect unauthorised access to your account.
• Keeping the mobile number and email address associated with your account up to date so that security alerts reach you promptly.

7. Your Privacy Rights

As a player on the 88 hibajee platform, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and your registered account email address. We will respond to all verified requests within 14 calendar days.

• Right of Access: You have the right to request a copy of all personal data that 88 hibajee holds about you. We will provide this in a structured, commonly used, and machine-readable format (typically a PDF or CSV export). The first access request is provided free of charge; subsequent requests within a 12-month period may attract a reasonable administrative fee.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account-critical information (name, date of birth), corrections must be supported by updated documentary evidence.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data. Please note that this right is not absolute — we are required by law to retain certain data (particularly financial transaction records and KYC documents) for the statutory periods described in Section 5. Data that is not subject to a statutory retention obligation will be deleted within 30 days of a verified erasure request.
• Right to Restriction of Processing: In certain circumstances (for example, where you contest the accuracy of your data or have objected to its processing while we consider your objection), you may request that we restrict processing of your data to storage only.
• Right to Data Portability: You may request a structured export of personal data that you provided to us directly (such as account profile information and gameplay history), in a format that allows you to transfer it to another service provider.
• Right to Object to Processing: Where we process your data on the basis of our legitimate interests (for example, for fraud prevention or analytics), you have the right to object to that processing. We will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (for example, receiving promotional email communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.
• Right to Lodge a Complaint: If you are not satisfied with how 88 hibajee has handled your data or responded to a data rights request, you have the right to lodge a complaint with the relevant data protection authority in Bangladesh or seek legal remedy through the courts of Bangladesh.

8. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise a data rights request, or have a concern about how 88 hibajee has handled your personal information, please contact our Data Protection team directly:

• Email: [email protected] (subject line: "Privacy Enquiry" or "Data Rights Request")
• Support Hours: 24/7, including weekends and Bangladesh public holidays (Eid, Victory Day, Independence Day, Pohela Boishakh)
• Response Time: We aim to acknowledge all privacy enquiries within 48 hours and to provide a substantive response within 14 calendar days of receipt.

Changes to This Privacy Policy: 88 hibajee reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players by sending an email to their registered address and by posting a revised effective date at the top of this page. The current version of the Privacy Policy always supersedes all prior versions. If you disagree with any change to this Policy, you should cease using the platform and may request account closure as described in our Terms & Conditions.

Relationship with Other Policies: This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming policy. Together, these three documents constitute the complete framework governing your relationship with 88 hibajee and our obligations to you as a registered player in Bangladesh.